Shipping & Returns
Shipping Policy
This Shipping Policy is part of our Store Policy and should therefore be read alongside it.
Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
In-store pickup is available for all purchases on the Isle of Man. Pickups are available Monday-Saturday from 10AM to 4PM, except Bank Holidays. We will contact you by phone or email when your order is ready for collection.
Thie dy Vae Pickup
Thie dy Vae pickup is available for all purchases on the Isle of Man. Pickups are available Monday-Friday from 9.30AM to 5PM. We will contact you by phone or email when your order is ready for collection.
Shipping
We offer various shipping options. All of our deliveries are managed by a third-party currier who will be responsible for delivering your purchase.
SHIPPING FEES
We offer shipping at the following rates:
This Shipping Policy is part of our Store Policy and should therefore be read alongside it.
Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
In-store pickup is available for all purchases on the Isle of Man. Pickups are available Monday-Saturday from 10AM to 4PM, except Bank Holidays. We will contact you by phone or email when your order is ready for collection.
Thie dy Vae Pickup
Thie dy Vae pickup is available for all purchases on the Isle of Man. Pickups are available Monday-Friday from 9.30AM to 5PM. We will contact you by phone or email when your order is ready for collection.
Shipping
We offer various shipping options. All of our deliveries are managed by a third-party currier who will be responsible for delivering your purchase.
SHIPPING FEES
We offer shipping at the following rates:
Weight |
Standard tracked shipping 3-7 business days* |
Priority tracked shipping 1-3 business days* |
0.1kg-2kg |
£6.50 |
£8.00 |
2kg-10kg |
£8.50 |
£10.00 |
10kg and up |
£13.00 |
£15.00 |
*Shipping time is estimated from day of shipping, which may differ from day of ordering.
All times and dates given for delivery of the products are given in good faith, but are estimates only. For deliveries in the UK and the Channel Islands, please be aware that strong weather may cause delays due to instilled flights and ferries.
Unless specifically noted, estimated delivery times reflect the earliest available delivery. For more information please refer to our Store Policy.
For orders over £100.00 we offer free Standard tracked shipping. We charge a handling fee of £2.50 on all orders. Once your parcel has been packed and is ready for collection, we will send you an email with your tracking number.
Should the items not be in store at the time of purchase, we will let you know and provide you with options and revised delivery times. Depending on the urgency of your order, there may be an increased handling fee. Please see our Store Policy for our regular order dates and re-stocking time, as these may affect your estimated delivery date.
DO YOU DELIVERY INTERNATIONALLY?
We ship to the Isle of Man, the UK, and the Channel Islands only.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders are currently only processed on Fridays.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For more information please refer to our Store Policy.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please view our Return Policy below.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, our manager is available Fridays, 10AM-4PM, at:
+44 (0) 1624 621593
[email protected]
All times and dates given for delivery of the products are given in good faith, but are estimates only. For deliveries in the UK and the Channel Islands, please be aware that strong weather may cause delays due to instilled flights and ferries.
Unless specifically noted, estimated delivery times reflect the earliest available delivery. For more information please refer to our Store Policy.
For orders over £100.00 we offer free Standard tracked shipping. We charge a handling fee of £2.50 on all orders. Once your parcel has been packed and is ready for collection, we will send you an email with your tracking number.
Should the items not be in store at the time of purchase, we will let you know and provide you with options and revised delivery times. Depending on the urgency of your order, there may be an increased handling fee. Please see our Store Policy for our regular order dates and re-stocking time, as these may affect your estimated delivery date.
DO YOU DELIVERY INTERNATIONALLY?
We ship to the Isle of Man, the UK, and the Channel Islands only.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders are currently only processed on Fridays.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For more information please refer to our Store Policy.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please view our Return Policy below.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, our manager is available Fridays, 10AM-4PM, at:
+44 (0) 1624 621593
[email protected]
